Refund Policy
This policy outlines refund and cancellation terms for KiyoHRMS subscriptions.
1. Refund eligibility
Refund requests are reviewed on a case-by-case basis and may be approved for duplicate charges or service-impacting billing issues.
2. Cancellation terms
You may cancel your subscription any time. Access remains active until the end of the current billing cycle unless otherwise stated in writing.
3. Non-refundable items
Professional services, custom integrations, and partial subscription periods are generally non-refundable.
4. Contact
For refund requests, email info@kiyosolutions.com with your account and invoice details.